Policies, Code of Conduct & Terms of Use
Advertising Disclaimer
Copyright
CDHA Online Community Code of Conduct and User Policies
Privacy Policy
Language and Translation Policy
Publication of advertisements in CDHA print or online properties in no way constitutes endorsement of the
product/service or company. CDHA does not accept responsibility for the accuracy of statements by advertisers,
nor their compliance with any federal or provincial/territorial legislation. CDHA reserves the right to reject
any submission if the advertisement, organization, product or service is not compatible with CDHA’s mission,
vision or values.
© CDHA
Copyright is held by the Canadian Dental Hygienists Association. Permission to reproduce or reprint this document
for educational purposes is not required; however, appropriate credit must be included. If the material is used
exactly as is, please
include the text "Source: Canadian Dental Hygienists Association www.cdha.ca." If this material
is
used in part or modified from its original format, please include the text: "Adapted from the Canadian Dental
Hygienists Association,
year, publication name, article title, www.cdha.ca"
© ACHD
C'est l'Association canadienne des hygiénistes dentaires qui détient le droit d'auteur. Il n'est pas nécessaire
d'obtenir d'autorisation pour reproduire ou réimprimer ce document à des fins éducatives, mais il faut
mentionner la
source comme il se
doit. Si le matériel est utilisé exactement tel quel, prière d'ajouter le texte suivant : « Source :
l'Association
canadienne des hygiénistes dentaires, www.cdha.ca. » Si le matériel est utilisé en partie ou que
sa
présentation
originale est modifiée, prière d'ajouter le texte suivant : « Adapté de l'Association canadienne des hygiénistes
dentaires, année, nom de la publication, titre de l'article, www.cdha.ca. »
The Canadian Dental Hygienists Association (CDHA) recognizes that facilitating online communities, including
Facebook, Twitter, our CDHA forums, blogs and listservs, is an important part of our overall communications
strategy
and an integral means
of interaction between CDHA and its members as well the public and an invaluable place for CDHA members to
connect,
share with and learn from each other.
We want our online communities to be welcoming and constructive environments. To ensure the integrity of our
communities, we ask participants to agree to the following code of conduct and adhere to established policies
when
participating in any of
our CDHA online channels.
Read the CDHA Online
Community Code
of Conduct and User Policies
Policy Type: Membership Control Policies
Policy Title: Privacy and Security
Date Approved: January 2004
Revised: December 2023
The Canadian Dental Hygienists Association (CDHA) values and respects the privacy of our members and works
to ensure
their personal information is protected, in accordance with relevant privacy laws in Canada, and
internationally where
applicable. We will limit the data we collect to strictly what is required for the purposes of fulfilling
our mission
and delivering programs and services, and we commit to using such information only for their intended
purposes. This
policy applies to written, verbal and electronic personal information that is collected and used in the
course of our
activities.
The Chief Executive Officer (CEO) of the CDHA will act as CDHA Privacy Officer.
In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA),
“personal information
includes any factual or subjective information, recorded or not, about an identifiable individual. This
includes
information in any form, such as:
- age, name, ID numbers, income, ethnic origin, or blood type;
- opinions, evaluations, comments, social status, or disciplinary actions; and
- employee files, credit records, loan records, medical records, existence of a dispute between a
consumer and a
merchant, intentions (for example, to acquire goods or services, or change jobs).”
Collection of Data
Data is collected during the account creation and membership renewal process.
Members can choose at any anytime whether they wish to receive email communications or third-party
mailings. Individuals
can do so by calling, emailing, mailing or faxing CDHA to update their information and communication
preferences. In
addition, individuals can update their own record online via the My
Profile section of the CDHA website. Reminders to
keep information up-to-date are included in member communications, including printed and electronic
publications.
All credit card payment information is forwarded to third-party payment processors, who specialize in the
secure online
capture and processing of credit/debit card transactions. Any payment information retained by CDHA for
membership
autorenewal purposes is encrypted and stored securely.
Member and non-member and guest data is stored in the CDHA membership database. This database is used for
mailings,
broadcast email to whole or subsets of the database, research surveys, employment surveys, national
statistics about the
profession, third party mailing list rental for survey or product promotion, management of professional
standards and,
as deemed appropriate by management staff, for other organizational business.
Additional data is collected as members and non-members interact with CDHA through the website, online
communities/listservs and as volunteers or in contract positions. The collection of personal information is
limited to
that necessary for the purposes identified. Consent for the collection of data is obtained as
follows:
- Consent is acquired upon account registration.
- Opt-in consent is provided for third party mailing list rental.
Security
Security safeguards, such as limited access, password protection, encoding and CDHA policies and procedures
protect
personal information.
A Confidentiality Agreement must be signed by all parties with whom the CDHA exchanges information. This
extends to the
exchange of information between the provincial associations, regulatory authorities and third
parties.
Protecting your CDHA membership number is critical in ensuring the protection of your personal information
as it
provides access to the members-only section of the website and to your personal profile. Your CDHA
membership number
should never be divulged to any other individual or third-party organization, with the exception of CDHA
corporate/affinity partners. If you choose to provide your membership identification number to organizations
other than
CDHA and your provincial association, you are potentially jeopardizing the privacy of your personal
information. If you
are required to provide proof of membership to a third-party organization, the third-party organization may
contact CDHA
at 613-224-5515 as we would be pleased to provide proof of membership on your behalf.
Third Party Access to Data
Member email addresses and telephone numbers will not be sold to any outside parties. Please be aware CDHA
does share
your contact information with corporate partners offering membership benefit programs who have signed
confidentiality
agreements. We also share member contact information with regulatory authorities and provincial
associations, where
agreements are in place.
CDHA rents mailing lists to third parties such as suppliers, educational organizations, industry and grant
recipients.
These parties wish to promote special events, inform members of new products and resources and/or conduct
funded
research. The CDHA Privacy Officer or their designate reviews and approves all materials distributed by
third parties
prior to renting mailing lists to ensure these are of potential interest to members. If members would like
to opt-out of
third-party mailings, they may submit their request in writing to the CDHA or edit their online member
profile.
The CDHA WebSite (www.cdha.ca)
Members-only access to the CDHA website is equipped with an Internet tool called a “session” cookie.
Cookies are small
bits of data that are sent to a user’s computer to improve the user experience. We use them to track that
the member has
signed in so that you don’t have to continually enter your username and password as you move around the
site. This
cookie is removed as soon as you log out or close your browser.
An IP Address (Internet Protocol Address) is a number that is automatically assigned to a user’s computer
whenever they
are using the Internet. Web servers—the computers that “serve up” Web pages—identify the computer by its IP
Address. We
collect IP addresses for the purposes of system administration, to report aggregate information to our
partners, and to
audit the use of our website. When pages are requested from the Members Only section of our website, our
servers log the
IP Address. We do not normally link IP addresses to anything personally identifiable, which means that a
user’s session
will be logged, but the user remains anonymous. We can and will use IP addresses to identify a user when it
is deemed
necessary to enforce compliance with our Terms of Use and License Agreement or to protect our service,
website,
customers, or others.
Summary
Please be assured that we take member privacy seriously and make every reasonable effort to protect it. If
you have
questions or comments about our member privacy policy, please contact the CEO (olove@cdha.ca).
Effective date: July 2020
Revised: November 2023
Policy Statement
As the national, professional association serving and representing the interests of dental hygienists in every
Canadian
province and territory, the Canadian Dental Hygienists Association (CDHA) endeavours to provide key information
and
services in both of Canada’s Official Languages.
The implementation of this policy is guided by the principles outlined below.
In the event of any uncertainty in applying this policy or the associated guidelines, CDHA’s chief executive
officer
(CEO) has ultimate authority to decide what information will be translated and may delegate this authority as
appropriate.
Guidelines
CDHA will be guided by the following principles with respect to the use of language and translation:
Dentalhygienecanada.ca – consumer
website
All material created and distributed by CDHA to the public via this site will be available in English and
French.
CDHA.ca – member website
Designated sections (50 most popular pages) of the website will be available in English and French (through a
toggle
button). Determination of additional sections to be translated will be reviewed on an annual basis using the
following
criteria:
- Importance of information to members
- Permanent vs temporary content
- Cost
- Relevance to francophone members
General association operations
Available in both English and French
- Annual Report
- Annual report
- Position papers and statements
- Biennial Job Market & Employment Survey and the membership survey. Translation of other surveys will be
assessed on a
case-by-case basis
- Membership services (general calls, emails to and from members)
- Membership renewal correspondence
- Job postings for CDHA staff positions that require a bilingual candidate
- Media releases will be distributed in English and available in French upon request. CDHA will participate in
French
language media interviews when possible.
- Significant updates and special email announcements
- Executive summaries of official reports
- Majority of resources and fact sheets
Available in English only
- Internal documents, such as consultation papers, backgrounders, interim reports, strategic plan, meeting
minutes, and
policy documents
- All association eNewsletters (CDHA Connect, Advocacy in Action, Trends, Career Centre bulletins) and most
email
announcements
- Conferences, webinars, and workshops will primarily be conducted in English. Consideration will be given to
French-only professional development for francophone markets
- Courses will be available primarily in English. Course quizzes will be available in French, upon request
- Most oral consultations and all meetings will be conducted in English
- Some minor surveys and reports
- Some resources and fact sheets
Available in the language of submission
- Career centre employment postings, conference paper abstracts
- CJDH (Canadian Journal of Dental Hygiene) manuscripts will be published in the language of
submission. Abstracts will
be published in the opposite language of the submitted article
Oh Canada! articles will be published in the language of submission. The president’s message will be
published in
English and French