What is my username?
Click the ‘SIGN IN’ button, located in the top right of your screen. Click on the “Forgot
username?” link
located mid screen. Enter your email address and click the 'Submit' button. This will
generate an
automatic email containing your username.
How do I reset my password?
Click the 'SIGN IN' button, located in the top right of your screen. Click on the “Forgot
password?” link
located mid screen. Enter your username and click the 'Submit' button. This will
generate an automatic
email containing a link to a page where you can easily create a new password.
For what type of membership should I apply?
For a complete listing of CDHA membership types, please click on the link: Types
of CDHA Membership. If you need further assistance deciding, please contact
CDHA at
1-800-267-5235.
How much does membership cost?
Membership fees depend on your province of residence and current license/registration status.
For a
complete
listing of CDHA membership fees, please click on the link:
CDHA
Membership Pricing & Details.
Why are membership fees different across the country?
In many provinces, CDHA membership is a dual association membership (includes both national
and
provincial association
fees). CDHA fees remain the same across the country; the difference in price comes from
varying
provincial
association fees.
How do I renew my membership?
You can renew your membership by signing in to your CDHA profile at cdha.ca/renew, by mailing or faxing your
application
directly to CDHA or by calling CDHA at 1-800-267-5235
You can also sign up to have your membership autorenew on an annual basis. You can select a
one-time payment (September 20) or a two monthly installment
payment
(August 20 and September 20). Just set it and forget it! If you’d like to enroll, simply
update your
online profile at cdha.ca/profile or call
CDHA at
1-800-267-5235.
How do I join CDHA?
You can join CDHA online, by phone, mail or fax in your application to CDHA directly.
Join
or Renew Your CDHA Membership Today.
Who is eligible for Graduated Student membership?
The complimentary Graduated Student membership category is available to current CDHA Student members who
have either a)
recently passed the National Dental Hygiene Certification Exam (NDHCE) within the current calendar year;
or b) graduated
from an accredited dental hygiene program in Quebec within the current calendar year and are registering
for licensure
with OHDQ. If you passed the NDHCE or graduated from an accredited dental hygiene program in Quebec in
the previous
calendar year, you are no longer eligible for the Graduated Student membership so please contact CDHA by
email at
info@cdha.ca or by phone at 1-800-267-5235 to upgrade your account to
Active (Practising).
How do I upgrade to Graduated Student membership?
Go to cdha.ca/profile. Your Student membership must be current
in
order to upgrade to this complimentary membership
category. If your membership has expired, select "RENEW NOW". Once your membership is active, select
"Convert to
Graduated Student". You will need your NDHCB Candidate ID #, the number used to write your exam and
verify your account,
to finalize the upgrade process. If you have not renewed your Student membership, you will be prompted
to renew it first
and will then be able to proceed to upgrade to this membership category using the steps above.
If you graduated from an accredited dental hygiene program in Quebec and will be registering for
licensure with OHDQ, to
upgrade your CDHA Student membership to Graduated Student membership please send an email request to info@cdha.ca and
include the following information: CDHA member #, first/last name, and your telephone number. CDHA will
process your
upgrade within 2 business days and you will receive email confirmation once it has been completed.
I am retiring. Can I keep my membership?
Yes. At CDHA, we have a Retired membership category. Click
here for more information.
When is the membership year?
The membership year runs from November 1 to October 31. If your membership includes professional
liability insurance,
the policy runs from January 1 to December 31.
If you pay mid-year, no matter your province/territory, your insurance policy start date will be your
purchase date.
When should I renew my membership?
You should renew your membership by October 31. Renewals can be processed early starting in
August.
What happens if I move to another province/territory?
Fees may differ from one province/territory to another. Please contact CDHA at 1-800-267-5235
for more
information or assistance.
I'm going on maternity leave, what should I do about my membership?
If you plan on maintaining an active licence with your regulatory body (CDHO, CDHM etc.), you
are
required
to provide proof of Professional Liability Insurance (PLI) regardless of whether you
will actually be
practising
or not. This insurance is included with Active (practising) CDHA membership. If you do
not plan on
maintaining
an active (practising) licence with your regulatory body, you can either renew as a
Support member to
maintain
your CDHA membership benefits (excluding Professional Liability Insurance) or wait until
you go back to
work
to renew as an Active member. Please contact your provincial regulatory body to see what
the
requirements
are if you decide not to renew a practising licence.
Can I cancel my membership?
Membership fees are non-refundable, non-transferable, and are not pro-rated.
When will I receive my membership card/receipt/insurance certificate?
Your membership documents will be emailed within 2 business days after your payment has been
processed.
If you do not receive them, please check your spam or junk folder.
How can I access my membership documents?
You can download your membership card, receipt, and professional liability insurance
certificate (if
applicable) from your online profile at cdha.ca/profile.
The system will also automatically generate the corresponding documents and you will
receive them via
email within 2 business days of joining or renewing your membership.
How do I change my address?
You can update your address through your online
profile. If you prefer, send in your change of address by
mail to the CDHA
office, or by email to
info@cdha.ca. You may also contact us by phone at
1-800-267-5235.
How do I change my name?
Please submit your name change documentation by email to
info@cdha.ca or by mail (CDHA, 1122 Wellington St W.,
Ottawa, ON K1Y
2Y7)
It is important that you maintain your membership with CDHA with the same name
that you
maintain your
license.
I was a member previously, but I now use a different email address. How
can I
rejoin?
If you have been a member in the past, we still have your profile in our system. If your
email address
or other
contact information has changed, please call CDHA at 1-800-267-5235 or email
info@cdha.ca to have your account updated.
When I call CDHA, why am I asked for my membership number?
A membership number is assigned to every member of CDHA. This unique number helps us
identify you as a
member and quickly locate you in our database.
Can I access the Professional Liability Insurance if I am domiciled outside of
Canada?
One of the benefits of the CDHA Active (practising) or Graduated Student membership category is access to
professional liability
insurance policy for registered Dental Hygienists. This policy provides coverage for dental hygienists
who are domiciled in
Canada. The professional liability insurance (PLI) policy is not available to members domiciled outside
of Canada.
If you have any insurance-related questions, including about the eligibility requirements for coverage,
please contact
BMS at 1-855-318-6557 or cdha.insurance@bmsgroup.com
What does my Professional Liability Insurance cover?
As an Active (practising), or Graduated Student member of CDHA, you receive $2,000,000 per
claim/$5,000,000 per policy period
in Professional
Liability Insurance. You have the option to upgrade your insurance coverage at an additional cost.
CDHA's PLI program is designed specifically for dental hygienists. The PLI includes
regulatory legal defence coverage, criminal defence costs reimbursement,
loss-of-earnings and more.
View
more insurance program details.
What do you mean by upgraded Professional Liability Insurance?
For an additional cost, you can increase your PLI limit from $2,000,000 per claim to $3,000,000 or
$5,000,000 per claim.
View
full insurance program details.
Why would I need upgraded Professional Liability Insurance?
Some employers, contracts, or certain courses require the additional amount of coverage. Please
contact BMS at 1-855-318-6557 or cdha.insurance@bmsgroup.com to
learn more.
What is long-term disability insurance and how does it differ from professional
liability insurance?
A mental health issue, an illness or an accident could mean not being able to work for quite a while.
What would you do without that income? Bills won't wait. In fact, you could even have extra expenses
while you're recovering. CDHA long-term disability (LTD) insurance for dental hygienists is a safety net
to ensure your long-term financial plan stays healthy by replacing your income while you are recovering.
Securian Canada offers LTD insurance, as well as other personal insurance products for CDHA members, at
a group rate. Click
here for more information.
Professional liability insurance (PLI) is automatically included with CDHA Active (Practising) membership
and protects against claims alleging malpractice, error or omission in providing or failing to provide
dental hygiene services. CDHA’s PLI program is provided through our broker, BMS Canada Risk Services
Ltd. (BMS). Click
here for more information.
I'm an Active (Practising) member and have an opportunity to
work/volunteer outside Canada. Am I covered with the Professional Liability Insurance (PLI)
policy available through CDHA?
Good news! As of January 1, 2024, the Territorial Limit of the PLI policy for CDHA members is
now worldwide. This means that your PLI policy will extend to cover you for insured
claims based on services you deliver as a dental hygienist when working or volunteering
outside of Canada, where these claims are brought forward against you and defended in
Canada. Please note that for coverage to apply, you must abide by the regulatory
requirements in all relevant jurisdictions, including the regulatory licensing
requirements in the jurisdiction where you will be delivering your services, if there
are specific requirements governing the practice of dental hygiene in that area. BMS
also recommends that you determine if there are any local insurance requirements where
you are delivering your services. Your professional liability insurance policy under the
CDHA program may not meet these and it may be advisable to purchase local insurance
coverage. If you have any questions, please contact our broker, BMS at cdha.insurance@bmsgroup.com
What happens if a claim is brought against me and I am retired?
The CDHA PLI automatically includes Extended Reporting Period Coverage (ERP). This is for PLI claims that
are first
discovered and filed after you have retired and/or discontinued practice with respect to acts, errors
and omissions
alleged or committed while you were actively practicing and prior to the expiry of your last active
policy.
I am a dental hygienist from outside Canada. How can I work in Canada?
Please refer to the Canadian Information Centre for International Credentials’ website for
information
regarding the registration process for dental hygienists in Canada.
Some content above has been developed in partnership with CDHA’s insurance broker, BMS
Canada Risk Services Ltd. (BMS). It is provided for general information purposes
only and does not constitute broker advice. Please speak with a broker at BMS if
you have any questions about your insurance coverage or your specific insurance
needs.
Further questions?
Please contact our Membership Services team:
membership@cdha.ca
1-800-267-5235
Or visit our
member feedback form to post your question to a
specific team at
CDHA.